Important Update for Fuel Rod Users

I have long been a fan of Fuel Rods. We purchased 2 in September 2017 and have been using them in the Walt Disney World Parks ever since. While you won’t get a fuel charge on your phone, iPad or tablet, you will get enough “juice” to keep you going until you can swap out for a fully charge Fuel Rod free of charge.

Fuel Rod Swap Station at Walt Disney World

Last year, Fuel Rod was set to start charging $3 per swap at all Walt Disney World locations. This change never did happen but I have long suspected, it was only a matter of time. Well, I think that time is soon. Please see the Press Release from Fuel Rod below

FuelRod To Award “Founders” Status To Early Adopters; Resolves Litigation

Once verified, Founders will use the FuelRod app in conjunction with the kiosk to obtain free swaps under the program. The app will generate a scannable QR code that will be input at the kiosk at the time of the swap. The kiosk will then allow Founders to swap their existing FuelRods for free, even at kiosks that charge to swap.

All existing FuelRod customers are encouraged to verify their eligibility by completing a simple questionnaire at https://kiosks.fuel-rod.com/questionnaire.php.

NOTE: Upon verification, the customer must create an account on the FuelRod Mobile app using the same email address as indicated in the questionnaire before their “Founders” status can be automatically activated.

If the customer doesn’t already have the FuelRod app on their smartphone, they must download it and create their account using the same email address as indicated in the questionnaire.

If the customer has already created an account on the FuelRod mobile app using the verified email address, they need to make sure that it’s been updated to v2.1.0 or later.

FuelRod SwapBox kiosks are available at a growing number of locations in the U.S. In addition, FuelRod chargers can be purchased online at www.fuel-rod.com. FuelRod can be found on Twitter @FuelRodPower and on Facebook at FuelRodPower.

* To qualify, a purchase must have been made before 10/26/2019 and must not have been subsequently refunded in full.

** The litigation was pending in the United States District Court for the Southern District of California, Case No. 3:19-cv-02060-MMA-JLB before the Hon. Michael M. Anello. Plaintiff was represented by James J. Rosemergy of Carey, Danis & Lowe in St. Louis, Missouri. Defendant was represented by Timothy M. Flaherty and David M. Perl of Clark Hill in San Francisco, California. For any questions or assistance in verifying and activating their account, customers can call FuelRod’s customer service number (844) 383-5763, or send email to support@fuel-rod.com.

*** For the duration of your Founder status in good standing; limited to a) First-Generation FuelRods only; b) one mobile device; and c) one user account per Founder.

 

So in short, if you purchased a Fuel Rod before 10/26/2019, you must download the Fuel Rod app and verify your purchase by completing the online questionnaire at https://kiosks.fuel-rod.com/questionnaire.php. I suspect charges for swaps in coming in the near future.

Here is the official Walt Disney World link for information about Fuel Rods on property. https://disneyworld.disney.go.com/guest-services/portable-phone-chargers/

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